The second-hand marketplace Members Voice Anger Regarding Size Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Reaction
Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and update the measurements by hand when needed, which has left users frustrated.
Size Classification Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
